Review Management.
Review management - star ratings that reflect your reality: reviews are part of your entity and already feed into AI recommendations.
Why reviews are part of your entity
Reviews don't sit apart from your online presence - they're part of it. Google shows your star rating directly in your business profile and local search, industry portals rank against your name, and AI systems draw on exactly these sources when someone asks which provider to recommend.
An average of 3.4 stars from twelve old reviews often tells a story that has nothing to do with how you operate today. If you do nothing, that story is written by the few who wrote out of frustration - satisfied customers rarely write in on their own.
Scope of service
- Review audit across every platform relevant to you: Google, industry portals, marketplaces, specialist directories
- Systematic build-up of real reviews through processes with satisfied customers - request workflows timed right, QR and link setups on-site and in your communications
- Professional responses to positive and negative reviews, in your tone and policy-compliant
- Reporting clearly policy-violating fake reviews through platforms' official channels
- Monitoring of new reviews with notifications and regular reporting
What we explicitly don't do
We don't buy reviews and we don't write fake ones. Platforms increasingly detect these patterns reliably; the consequences are deleted reviews, ranking losses and, in the worst case, a publicly visible warning notice.
We also don't get legitimate criticism "deleted." What's left is handling it honestly: responding factually, acknowledging mistakes, offering a resolution. That often reads more convincingly to prospects than a flawless wall of five stars.
Price
Tailored - depending on platforms and volume.
Frequently asked questions
Are you allowed to actively ask customers for reviews?
On Google and most portals, yes - as long as the request goes to all customers equally and isn't tied to any incentive. That's exactly the compliant framework we build as a process.
What happens with clearly fake reviews?
We document them and report them through the platform's official channels. Whether they're removed is the platform's decision - we can't guarantee an outcome.
How long until the average rating visibly improves?
It depends on your starting point and customer volume, usually a few weeks to months. We work with realistic timeframes rather than promises.
Often combined with this.
Knowledge Panel - Komplett
Der komplette Weg zum vollständigen, verifizierten Panel: alle Signalquellen, Claim, Übergabe. Bezahlt in zwei Erfolgs-Teilzahlungen.
Basic Panel
Der schnelle Einstieg: Basic Knowledge Panel mit Google-Ranking, sichtbar in Ihrem Land - voll anrechenbar aufs Komplett-Paket.
Wikipedia
Relevanzprüfung, Artikelerstellung durch erfahrene Editoren und Monitoring - nur, wenn die Relevanzkriterien wirklich erfüllt sind.
Services
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Brendit Media LLC - the agency for Google Knowledge Panels, entity building and digital reputation. DACH · UAE · International. Success-based - you only pay when it's visible.